Pagelime Support & User Forum

A place for Pagelime user's to get awesome and talk!

1. 

   gbyerly
   Member

   On the account site edit page, the test to the FTP server completes successfully. However, when I navigate to the appropriate sub-directory, none of the ".html" files show up (in fact, no files are listed, only sub-directory names within that directory).

   Posted 1 year ago #
2. 

   Adam
   Purveyor of Awesome

   Hey gbyerly,

   Do you know if you have any symlinks or redirects on your server? This will sometimes cause directories or files to not show up in our path browser.

   Posted 1 year ago #
3. 

   Watermarc
   Member

   hmm, similar problem.

   trying to add a site (my first one!) FTP info seems correct, and uname/pword test is fine, but FTP path browser only shows:

   [root]/

   if i try to input path manually, it says can't find file.

   any clues?

   Posted 1 year ago #
4. 

   Watermarc
   Member

   p.s. not sure about symlinks or redirects, how would I find out?

   Posted 1 year ago #
5. 

   Emil
   PageLime Founder

   Hi there,

   This is because we filter file names based on your index page filename.

   So if your homepage file name is "index.php" we will ONLY show files matching that exact name in any directory.

   Are you sure you have the correct (case sensitive) name in the first field on the site settings?

   - Emil

   Posted 1 year ago #
6. 

   Watermarc
   Member

   Hi Emil,
   Thanks for the reply. Just double checked homepage filename, it's correct, but still a no-go. The FTP browser doesn't even show my site sub-directories, only [root]/

   Just registered another site (different hosting) with no problem, so it's probably this specific host server thats being stupid.

   Any way to work-around this manually?

   Posted 1 year ago #
7. 

   Emil
   PageLime Founder

   Hm - can't be sure without trying it ourselves. Can you shoot us the FTP details to support[at]pagelime.com along with the email the account is registered with?

   - Emil

   Posted 1 year ago #
8. 

   gbyerly
   Member

   It was the case-sensitivity of the homepage file name that caused the problem for me.

   Posted 1 year ago #
9. 

   badlydrawnrob
   Member

   You might want to check your .htaccess file isn't blocking Pagelime from finding your files. I have a temporary fix here:

   http://forum.pagelime.com/topic/htaccess-registering-new-site

   Hope this helps!

   Posted 1 year ago #

RSS feed for this topic

Reply

You must log in to post.