Error, Can't Publish

Pagelime Support & User Forum » Bugs & Troubleshooting

(8 posts) (5 voices)

Started 1 year ago by jlorndorff
Latest reply from KRM

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jlorndorff
Member

Hello, I am new here. Wanted to try Pagelime on a new client project!

Only problem, when I goto publish I get the error: "Object reference not set to an instance of an object."

Can anyone help?

Posted 1 year ago #
KRM
Member

Not to pile on, just want to confirm same problem here. Two people in two different places, it must be fo rill dawg.

Posted 1 year ago #
Tom
The Man

We're looking into it. Amazon appears to be having some kinda massive connectivity issues. Which means the whole internet of applications is going to be acting funny. Keep an eye here while we figure this out. - Tom

Posted 1 year ago #
Tom
The Man

Everything should be fixed. All nodes back together and site is working perfect. How's that for fast service!

Posted 1 year ago #
Emil
PageLime Founder

Hey folks,

There were some Amazon EC2 connectivity issues in the VA datacenter. Not a big deal, but it looks like the Amazon AWS connectivity issues made our database migration get caught up, and it didn't execute. Just pushed it through manually, and we should be good to go.

We rolled out a few bug fixes and some new features into testing. Sorry for the inconvenience.

Posted 1 year ago #
marcusm
Member

Interestingly it works if you delete and then re-add a site. Not ideal if you have 50 sites but that does resolve it.

Posted 1 year ago #
Emil
PageLime Founder

Yeah - what Marcus says is true. There was a new field in the DB that didn't get populated correctly due to the migration failing, hence why new sites weren't affected. Either way we should be good to go now.

Thanks for standing by folks.

Posted 1 year ago #
KRM
Member

The staff in Bangkok thank you for the the ridiculously quick fix!

Posted 1 year ago #

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Error, Can't Publish

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