Pagelime Support & User Forum

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1. 

   AnnieB
   Member

   I am unable to connect to publish on any of my sites, can anyone tell me what I might need to do to get this working?

   Here is the log:
   www.oldesquareinn.com
   switch site Switch Site
   site actions Site Actions
   user actions Acorn
   manage account Manage Account

   | Create New: page | folder
   index.htm Edit RSS Settings
   rooms.htm Edit RSS Settings
   packages.htm Edit RSS Settings
   hershey-harrisburg-hotel-lodging.htm Edit RSS Settings
   photo-gallery.htm Edit RSS Settings
   directions.htm Edit RSS Settings
   about.htm Edit RSS Settings
   contact-us.htm Edit RSS Settings
   attractions.htm Edit RSS Settings
   sites > www.oldesquareinn.com
   Site Actions

   Start editing your site, images, documents or templates from here.
   logo
   Edit Site Click here to open your site for editing.
   Site Pages Click to open the sitemap.
   Manage Images Add or edit images in your library.
   Manage Documents Add or edit documents in your library.
   Site Settings Click to manage integration settings.

   Administration
   icon activate features icon site settings

   Quick Links

   Jump to a recently changed or published page.
   Recent Drafts

   Recently Published Pages

   live /packages.htm
   live /about.htm
   live /contact-us.htm
   live /directions.htm
   live /photo-gallery.htm

   icon Page Actions

   Go

   Close
   Page Tools

   You are viewing the live version of the page.

   icon Oops! We've encountered a problem.

   There was a problem connecting to your FTP Server
   (show log)

   220 ProFTPD 1.3.1 Server (ProFTPD) [192.168.100.227]
   .
   USER oldesquareinn
   331 Password required for oldesquareinn
   .
   PASS ****
   230 User oldesquareinn logged in
   .
   TYPE I
   200 Type set to I
   .
   SYST
   215 UNIX Type: L8
   .
   FEAT
   211-Features:
   MDTM
   REST STREAM
   SIZE
   211 End
   .
   NOOP
   200 NOOP command successful
   .
   PWD
   257 "/" is the current directory
   .
   CWD httpdocs
   250 CWD command successful
   .
   PASV
   227 Entering Passive Mode (204,232,179,227,176,96).
   .
   RETR index.htm
   150 Opening BINARY mode data connection for index.htm (6569 bytes)

   Close Have Feedback?

   Close

   This is happening on all my sites, I can't publish to any of them

   Posted 5 months ago #
2. 

   larrylampco
   Member

   This happened to me earlier also. I just waited and it seemed to work after an hour. Hasn't happened again since.

   Posted 5 months ago #
3. 

   ollieford
   Member

   This is happening to me right now and the client tells me it's been like it for 2 days. All the ftp settings are correct and my ftp server is unlocked.
   Any ideas??

   Posted 5 months ago #
4. 

   wonderland
   Member

   I also experienced this error today.
   I too have double checked FTP settings, and I can connect with FileZilla
   Now it seems gone.
   But even with this problem gone I have one much bigger - after publishing a page, no changes are made to my site.

   Posted 5 months ago #
5. 

   Mick
   Member

   I am getting the 'There was a problem connecting to your FTP Server ' error as well when I try to publish :(

   Posted 5 months ago #
6. 

   thecreationlab
   Member

   I'm getting this problem too and my clients are starting to get fed up!
   Come on Pagelime sort this out!! please :)

   Posted 5 months ago #
7. 

   rtb
   Member

   I think I will just join the queue!
   cant publish anything and client is waiting...
   Contacted my ISP and they told me to contact PageLime.

   Posted 5 months ago #
8. 

   pauschpage
   Member

   Same is going on here. Please solve that Pagelime. Thanks for unreplied emails.

   Posted 5 months ago #
9. 

   tomlit
   Member

   Also having this issue along with several others including not being able to publish include files. Really need a response here guys... we are pretty close to moving over all our clients to a new CMS...

   Posted 5 months ago #
10. 

    Tom
    The Man

    Good morning! Everyone right now check if it's fixed. Somehow our server turned on verbose logging, and made massssive log files of everything to the tune of 100gigs of server storage. It was growing faster then our cluster could expand. I have now turned that off, and deleted the logs. Everything should be fine. - Tom

    Posted 5 months ago #
11. 

    wonderland
    Member

    I'm still experiencing problems with publishing.

    After making changes to page and publishing changes aren't made to my site
    And I always have blue notification "You are viewing the page as was published on"
    never "You are viewing the live version of the page."

    Posted 5 months ago #
12. 

    Mick
    Member

    Tom,
    I'm sorted thanks - sorry if we got you guys up in the middle of the night!

    Mick

    Posted 5 months ago #
13. 

    Emil
    PageLime Founder

    @wonderland - sounds like a different issue. Did you send a support email?

    Posted 5 months ago #
14. 

    wonderland
    Member

    I actually did, but haven't gotten any response yet.

    I created a forum topic descirbing the issue here - http://forum.pagelime.com/topic/problems-with-site-publishing-cant-publish

    Posted 5 months ago #
15. 

    AnnieB
    Member

    I am once again experiencing the issue, can't publish - is the logging issue happening again?

    Posted 5 months ago #
16. 

    Emil
    PageLime Founder

    No Annie, it's been taken care of since when Tom posted. Your issue is likely specific to your site. Check your FTP settings, and your FTP credentials.

    Also, sometimes you need to whitelist the Pagelime IP on your host to allow Pagelime to connect to it.

    Posted 5 months ago #
17. 

    SlappyMancuso
    Member

    I'm seeing this again today as well. FTP credentials are definitely correct, and the same site was working yesterday. I can connect fine via Dreamweaver. The problem seems intermittent, as in many cases I can try again after a few seconds and the publish will go through. Unfortunately many of my clients don't think to try that. ;) Any ideas?

    Posted 5 months ago #
18. 

    Emil
    PageLime Founder

    Manusco - what's the error you're getting intermittently?

    Posted 5 months ago #
19. 

    SlappyMancuso
    Member

    I'm getting the "There was a problem connecting to your FTP Server" error. I haven't seen it pop up any today, but I will paste a log the next time I see it occur. I generally look when it happens, but I can never find anything wrong in the log itself.

    Posted 5 months ago #

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