Pagelime Support & User Forum

A place for Pagelime user's to get awesome and talk!

1. 

   badlydrawnrob
   Member

   I've recently changed back to Media Temple (gs) server from a (vs) where I was having a few FTP problems with Pagelime ...

   The sites seem to be updating fine at present, with the exception of the Image folders which seem to have a mind of their own! The thumbnails are publishing at root level; the xml in the cms-assets folder, main images in a separate image-galleries folder - which are both within the html folder.

   http://dl.dropbox.com/u/211308/Image_bug_01.png
   http://dl.dropbox.com/u/211308/Image_bug_02.png

   Could this be something to do with the initial settings for publishing via FTP not being taken properly into account? Perhaps it may be helpful to have a setting on the site setup for an absolute root of the site? It seems a very odd quirk when everything else is working.

   It's a real shame as I'm keen to play around with the xml galleries for clients.

   Thanks,

   Rob

   Posted 1 year ago #
2. 

   Emil
   PageLime Founder

   Hm. I just can't tell, I don't know that anyone else has had this problem.

   I'll set through the logic and try it out on a test media temple account.

   What kind of account do you have with them?

   Posted 1 year ago #
3. 

   badlydrawnrob
   Member

   Hi Emil,

   I know, it's totally weird ... perhaps it's the way Media Temple is set up. I have a Grid Server account, would be helpful if you could take a look. You can also try it out on my Pagelime account but doubt it would be much use without having access to the server.

   If you're setting up a test there's a coupon here http://www.retailmenot.com/view/mediatemple.net though I'm sure you guys don't need it these days ;)

   Thanks!

   Posted 1 year ago #
4. 

   Emil
   PageLime Founder

   LOL we're never above using coupons!

   Actually, Media Temple was kind enough to give us a free lifetime account at some point, we just have to find the code or whatever.

   I may need your help to diagnose this better.

   Posted 1 year ago #
5. 

   badlydrawnrob
   Member

   Haha .. good stuff!

   No problem, give me a shout when you have time to look it over and I'll do what I can. I'll forward this post in an email incase you don't have my details.

   Posted 1 year ago #
6. 

   dave-webmaster
   Member

   Same issue here. My client uploads images to pagelime, is able to insert them into the editor. Upon publishing, the images end up in the web site root folder, and not the cms-assets folder. I have to manually go onto the server & move them over.

   The web host is Rackspace.
   And this issue applies to document PDFs as well.

   Any resolution?

   Posted 1 year ago #
7. 

   badlydrawnrob
   Member

   Hi Dave,

   I actually hadn't tried it out for a while (waiting for a fix) and have done some quick tests and all seems to be working properly now with following set up:

   Works both on FTP + FTP–XML
   Using Media Temple (GS)

   I know each server setup can vary so I expect it's simply a case of them ironing out the bugs. I definitely think the gallery could use a little TLC, but think the guys are working on extending it at the moment. I'd quite like to see a "publish all" feature as it's perhaps slightly confusing for users. There are also some weird things happening with larger file sizes on publish which I need to add as another thread!

   I understand it's frustrating if it isn't working properly, hopefully they can sort it for you :)

   Posted 1 year ago #

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