"Invalid Virtual Path" - Document upload issue | Pagelime Support & User Forum

"Invalid Virtual Path" - Document upload issue

(3 posts) (3 voices)

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Cookie1974
Member

On attempting to upload a new document (PDF in this case) we are getting the following error:

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"Oops! We've encountered a problem.

'Whoops! We've Encountered an Error!
Error Details have been sent to the Administrator.

Hopefully this is a one time problem, but in the mean time, our development team will receive a message detailing the problem. Rest assured - we will squash any bugs.'

is not a valid virtual path.

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Any idea what the problem is and when it might be resolved??

Posted 4 weeks ago #
sto6lsj
Member

yer I'm getting the same issue...was fine yesterday, but can't upload any images today...?

EDIT: I've been trying to upload .jpg files, between 500kb to 3mb, all with one word names for their title (read that some long names can cause this issue)...hope it gets resolved, really liking PageLime.

Posted 3 weeks ago #
Emil
PageLime Founder

So I've noticed that some of our servers have a hard time clearing some logs which causes this issue for some accounts. I just fixed it for everyone seeing it today.

Give it another shot - we're working to figure out why this is happening. We'll likely just move our logs to a seperate system.

Posted 3 weeks ago #

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