I have created an admin user and pagelime edits etc are working. When I attempt to add a second user with it keeps saying "You must give the user permission to at least one site. If you want to disable a user account, you can do so from the Users and Permissions List screen." I have checked the various permissions for this user for the one site that is created. Whenever I try to save these setting I get this message above. Any help is much appreciated. thanks - bryan
problems adding a new user
(5 posts) (2 voices)-
Posted 1 year ago #
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I can impersonate your account and give this a shot - just confirmed it works on another account.
Are you registered with the same email you have here?
- Emil
Posted 1 year ago # -
yes I am registered with the info@fishingtripstoday.com e-mail. The new user however I am listing a different e-mail. when I click the "register new user" button I get the screen to fill in new user info. There is a message saying only one admin allowed unless you have a business account. It then asks "Is this user allowed to access the admin dashboard?" but I do not see anywhere to answer this question. I am currently using the free version as a trial and as far as I an tell you can add new users with the free version. I tries a couple different browser versions as well. very cool product by the way!
Posted 1 year ago # -
Hi there,
The problem was related to your HEAD tag on that site. It looks like the TITLE tag is unclosed or something of that sort is happening. I fixed the site title in your site settings to take out the malformed markup out of the "site name" field, and everything works now. The malformed markup was making it seem like a malicious request was being made when you were trying to create a user with permissions to that site.
Short answer: you're good to go.
Some additional info:
Only one account super-admin is allowed on free accounts, but you can still set up users for sites."Is this user allowed to access the admin dashboard?" - refers to whether the user is allowed to administer the account. Most basic users are not, they are only allowed to update the site they have permission to.
Best,
EmilPosted 1 year ago # -
That is awesome....thanks so much!
Posted 1 year ago #
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