Pagelime Support & User Forum

A place for Pagelime user's to get awesome and talk!

1. 

   rtb
   Member

   Hi all,

   Whenever I try to delete a deletable section on a page then publish I get the
   error:

   "startIndex cannot be larger than length of string. Parameter name: startIndex"

   So I cannot publish the page. The page in question url is:
   http://thecuriosity-shop.com/showroom.php. I have set it up to delete each whole block - product, pic, copy and price etc. with the editing widgets that appear above each headline.

   Can anyone help me please?

   Thanks!

   RTB (roy@design.myzen.co.uk)

   Posted 5 months ago #
2. 

   Sophie
   Member

   Hello,

   Sorry I cannot help but I have the same problem on http://sipayat.com/rendez-vous.html. We have added a picture yesterday, everything is OK and normal in the code, but when we try to PUBLISH, no way. Last night, the message said it coulg not get to the FTP server. This morning, it says : "The remote server returned an error: (403) Forbidden."

   Help please !
   Thanks

   Posted 5 months ago #
3. 

   rtb
   Member

   Hi Sophie,
   I remember that there was a similar problem about 2-3 weeks ago which turned out to an issue at the pageLime server end overnight.

   If I were you I would send support an email- they should be able to help you out.

   RTB.

   Posted 5 months ago #
4. 

   Emil
   PageLime Founder

   Hi Roy - I think we're talking via email. Your issue seems to have to do with nested repeats but we're not sure until you test out the solution we proposed.

   Sophie - your issue has to do with your hosting account. 403 Forbidden code means that your host is not allowing us to access the page. Does this happen only after you publish or every you try to load a page?

   Posted 5 months ago #
5. 

   Sophie
   Member

   Hi Emil
   It's the first time this happens since I'm in charge of the site.
   It happens when I click to publish, I can't publish...

   Thanks for the help
   HAPPY CHRISTMAS !

   Posted 4 months ago #
6. 

   Sophie
   Member

   To complete my message, here is the message we get :

   icon Oups ! Nous avons rencontré un problème.

   There was a problem connecting to your FTP Server
   (show log)

   AND WHEN I CLICK TO "SHOW LOG", this appears :

   220 FTP Server ready.
   .
   USER u58881205
   331 Password required for u58881205
   .
   PASS ****
   230 User u58881205 logged in
   .
   TYPE I
   200 Type set to I
   .
   SYST
   215 UNIX Type: L8
   .
   FEAT
   211-Features:
   MDTM
   MFMT
   TVFS
   UTF8
   MFF modify;UNIX.group;UNIX.mode;
   MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
   LANG zh-CN;zh-TW;bg-BG;en-US*;fr-FR;it-IT;ko-KR;ru-RU;ja-JP
   REST STREAM
   SIZE
   211 End
   .
   NOOP
   200 NOOP command successful
   .
   PWD
   257 "/" is the current directory
   .
   PASV
   227 Entering Passive Mode (82,165,96,237,225,139).
   .
   RETR rendez-vous.html
   150 Opening BINARY mode data connection for rendez-vous.html (8911 bytes)
   226 Transfer complete
   .
   MDTM rendez-vous.html
   213 20111222122630
   .
   PASV
   227 Entering Passive Mode (82,165,96,237,232,184).
   .
   STOR rendez-vous.html
   150 Opening BINARY mode data connection for rendez-vous.html
   226 Transfer complete
   .
   SIZE rendez-vous.html
   213 8911
   .
   CWD index.html/cms-assets/images
   550 index.html/cms-assets/images: No such file or directory
   .
   CWD index.html
   550 index.html: No such file or directory
   .
   MKD index.html
   550 index.html: File exists

   Posted 4 months ago #

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