Hello Guys,
I really love this product - finally a good affordable alternative to Business Catalyst. But I have a question, how can I change the reseller services in Euro's and analytic maps to Europe or even better the Netherlands?
My target group is mainly dutch companies, so its a little bit strange to have them pay in Dollars and let them view a USA analitics map.
Grz
Vincent
Hi Vincent,
Glad you found us! Our analytics feature, is technically still a "labs" feature. Most likely we will just be removing the US map from the system, and providing just the statistics when we officially release the feature.
The reseller tools will eventually have internationalized currencies. For the moment we are working only in dollars, as constant currency fluctuations get tricky with 1000s of users. I would recommend just pricing out based on Euros, and then telling you clients you partnered with a US company for your recurring billing and processing. Which is both true, and makes sense as there are many large and mature US Credit Card processing and handling companies. This should get you going in the interim while we get world currencies handled. - Tom
Tom;
Just to chime in and add that I would also find internationalisation of billing currencies a very compelling, indeed vital, addition to the Reselling Services feature set. The fact of known, fixed, monthly payments is a substantial selling point; having to then reveal to a potential client that, in fact, the payment amount is only fixed at the dollar end and the amount that will be actually debited from their card or account will vary according to the vagaries of the exchange rate, can only weaken the sales pitch.
Logically, of course, it might not make any difference — but these sorts of decisions are not always based on cold logic. And the kind of additional complexity (however minor) that the currency issue introduces is bound to register in the customers gut, where the *real* decisions get made.
I should add that I'm based in the UK.
We're exploring how to do this, but it's actually quite challenging. We can't use an exchange table, because we have no way of knowing what EXACT exchange table the client's bank is using, so we would end up missing by a few pennies, and not hit the number on the dot.
What we would need is a processing system in the UK that supports both Euros and GBP. We're not yet sure what this would entail from our end. We'll keep folks posted as the Reseller Program develops.
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